Quick Fix Janitor AI 500 Internal Server Error

How to Fix Internal Server Error on Janitor AI

Get Janitor AI working again with quick browser-side fixes. This guide follows a simple order: clear site data, disable extensions, then try a different browser.

Error Overview

A 500 Internal Server Error usually points to a server issue, but in many cases your browser’s cached data or an extension can trigger it on your side. Start with cleaning site data for Janitor AI, then isolate extensions, and finally switch browsers to rule out local conflicts.

Solution 1: Clear Janitor AI Site Data (Cache and Cookies)

Clearing site-specific data removes corrupted cookies and cached files that often cause 500 errors during login or page loads. You’ll sign in again afterward.

Steps (Chrome/Edge/Brave)

1. Open your browser and click the three dots (top-right).
2. Go to Settings.
3. Open Privacy and security.
4. Click Cookies and other site data.
5. Click See all site data and permissions.
6. Use the search box and type: janitor
7. Remove the Janitor AI entry:
   • Click the trash/remove icon next to the site data result, or open it and remove specific storage items.
8. Close Settings and fully reload Janitor AI (use a hard refresh if needed: Ctrl+F5 on Windows/Linux, Cmd+Shift+R on macOS).
9. Sign back in to Janitor AI and test.

Verify

• If the site loads normally, the error was caused by cached data or cookies.
• If the error persists, continue to the next solution.

Solution 2: Disable Browser Extensions

Extensions (ad blockers, privacy tools, script blockers, VPN/proxy add-ons) can interfere with requests and trigger 500 errors. Turn them off to test, then re-enable selectively.

Steps

1. Open the Extensions manager:
   • Chrome/Edge/Brave: Menu (three dots) > Extensions > Manage extensions.
2. Toggle all extensions Off.
3. Reload Janitor AI and test.
4. If it works, turn extensions On one by one, testing Janitor AI after each toggle to find the culprit.
5. Keep the problematic extension off on Janitor AI or configure an allowlist in that extension’s settings.

Solution 3: Try a Different Browser

A quick way to isolate browser-specific problems is to switch browsers. This bypasses corrupted profiles or hidden settings conflicts.

Steps

• Open Janitor AI in a different browser (e.g., Firefox, Chrome, Edge, Safari).
• If you don’t want to install another browser, try your current browser’s private/incognito window as a short-term check.
• If it works elsewhere, reset or refresh your primary browser profile later.

Additional Tips

• Hard refresh the page:
  • Windows/Linux: Ctrl+F5
  • macOS: Cmd+Shift+R
• Temporarily turn off VPN or proxy and retry.
• Update your browser to the latest version.
• Check your system date/time; incorrect settings can break secure sessions.
• Flush DNS if page routing seems stuck:
  • Windows (Command Prompt as admin): ipconfig /flushdns
  • macOS (Terminal): sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
• If none of the above helps, the service may be experiencing server-side issues. Wait a few minutes and try again.

Conclusion

Start by clearing Janitor AI’s site data, then disable extensions, and finally test in another browser. These steps resolve most 500 errors caused by local caching or conflicts. If the problem continues after trying each fix, it’s likely on the server side and should be temporary.